When does your growing business need a Custom Website?

As your small business continues to grow and expand its online presence, having a unique and tailored website becomes increasingly essential. While pre-designed templates offer convenience, they may not fully align with your brand identity or provide the flexibility needed to cater to your specific goals.

In this blog post, we will explore the advantages of a custom website over pre-designed templates, emphasising how Gold Pebble’s tailored solutions can empower SMBs in Hastings, East Sussex, to achieve their unique needs and business goals as they grow.

Flexibility and customisation benefits of a custom website

A custom website offers unparalleled flexibility and customisation options. Unlike pre-designed templates, where you are limited to predetermined layouts and design elements, a custom website allows you to create a one-of-a-kind online presence that truly reflects your brand identity. Gold Pebble’s team of skilled designers and developers will collaborate closely with your growing business, understanding your vision and tailoring every aspect of the website to align with your unique requirements.

Scalability of custom websites for future business growth

As your SMB expands, so will your website’s needs. A custom website can scale alongside your business, accommodating new features, functionalities, and increased traffic. With Gold Pebble’s expertise in web development, your custom website will be built with a future-proof approach, ensuring seamless expansion and adaptability to evolving business demands.

Enhanced User Experience from your custom website

In today’s competitive digital landscape, user experience (UX) is a key differentiator for businesses. A custom website allows you to create an intuitive and user-friendly interface, improving user engagement and conversion rates. Gold Pebble’s focus on user-centric design ensures that every element of your website is optimised to deliver an exceptional browsing experience, enticing visitors to explore further and take the desired actions.

Search Engine Optimisation (SEO) Advantage from a custom website

Search engines value unique and well-structured websites. With a custom website, you have full control over the website’s architecture, content, and code, making it easier to implement effective SEO strategies. Gold Pebble’s SEO expertise ensures that your custom website is optimsed for search engine visibility, driving organic traffic to your growing business and increasing your online presence.

Brand Identity Reinforcement within your custom website

Consistency is key when it comes to branding. A custom website enables seamless integration of your brand elements throughout the design, reinforcing brand identity and leaving a lasting impression on visitors. Gold Pebble’s design team will ensure that your brand’s visual elements, colour scheme, and messaging are thoughtfully incorporated into every aspect of your website, creating a cohesive and memorable brand experience.

Case Study: DIY website vs. Custom Designed website

Let’s imagine two growing businesses based in Hastings, East Sussex.

  • Better Latte Than Never
  • Hastings BREWtiful Cuppas

Both are trendy, coffee shops offering similar products and services. Both companies recognised the importance of having an online presence to attract customers and expand their reach, they use Social Media to great impact and are doing well. They are expanding their services to sell ‘make-at-home’ drinks with custom teas, coffee beans, machines, and related paraphernalia through on-line retail. However, they chose different routes when it came to their website development strategy.

Better Latte Than Never: The DIY Approach

Better Latte Than Never decided to take the DIY route and used a basic website builder to create their online presence. They opted for a pre-designed template that offered convenience and low-cost implementation. The website had a standard layout, minimal customisation options, and lacked the unique branding elements that could differentiate them in the market.

Benefits of the DIY website approach

  • Low Initial Cost
    Better Latte Than Never was able to set up a website quickly and at a low cost, as basic website builders often offer affordable plans.
  • Easy Implementation
    The DIY website builder allowed Better Latte Than Never to get their site up and running without the need for technical expertise.

Challenges faced with a DIY website approach

  • Limited Customisation
    The pre-designed template constrained Better Latte Than Never’s ability to fully align the website with their brand identity and unique offerings.
  • Lack of Scalability
    As Better Latte Than Never’s business grew, they faced challenges in expanding their website’s functionalities to meet new demands. Their social reach was great from Facebook and Instagram, meaning customers were desperate to buy online but they lacked the functionality or means to easily add eCommerce to their site.

Hastings BREWtiful Cuppas: A Custom Designed Site by Gold Pebble

Hastings BREWtiful Cuppas recognised the value of a unique and tailored website to stand out in a competitive market. They partnered with Gold Pebble, a web design and development agency based in Hastings, East Sussex, to create a custom website that truly reflected their brand identity and catered to their specific goals.

Benefits of the DIY website approach

  • Brand Identity Reinforcement
    Gold Pebble’s design team worked closely with Hastings BREWtiful Cuppas to incorporate their brand elements, colour scheme, and messaging throughout the website, reinforcing their brand identity.
  • Enhanced User Experience
    The custom website provided an intuitive and user-friendly interface, leading to higher user engagement and conversion rates.
  • Scalability for Growth
    With Gold Pebble’s expertise, Hastings BREWtiful Cuppas’ website was built with a scalable architecture, allowing easy integration of new features and functionalities as the business expanded. When it came time to add eCommerce in the form of an online store it was easy!
  • SEO Optimisation
    Gold Pebble’s SEO expertise ensured that Hastings BREWtiful Cuppas’ website was optimised for search engines, driving organic traffic and increasing online visibility.

Better Latte Than Never’s DIY website struggled to make a strong impact, lacking the professional look and seamless functionality that customers expect. As a result, they faced challenges in attracting and retaining customers, limiting their growth potential.

Outcomes of a Custom Website designed by Gold Pebble:

On the other hand, Hastings BREWtiful Cuppas’ custom-designed website by Gold Pebble delivered a powerful online presence. The website’s user-friendly design, seamless navigation, and visually appealing elements attracted more visitors, increased user engagement, and translated into higher conversion rates. As a result, Hastings BREWtiful Cuppas experienced significant growth and established themselves as a reputable brand in their industry.


When to adopt a Custom Website for your SMB

The case study above showcases the importance of investing in a custom-designed website for growing businesses. While a DIY website may offer a quick and low-cost solution, it often lacks the essential elements needed to make a lasting impact and support business growth. Partnering with a web design and development agency like Gold Pebble provides the expertise, creativity, and tailored solutions necessary to build a powerful online presence that reflects your brand identity, engages customers, and drives business success.

As your SMB in Hastings, East Sussex, experiences growth and expansion, investing in a custom website becomes a strategic decision for achieving your business goals. Gold Pebble’s tailored solutions offer the flexibility, scalability, enhanced user experience, SEO advantages, and brand identity reinforcement your growing business needs to stand out in the competitive digital landscape.

With a custom website, you can leave a lasting impression on visitors, attract new customers, and create a powerful online presence that reflects your unique identity and aspirations.

Ready to get started?
Get in touch

We don’t build clients’ websites, we build relationships.
Fancy a coffee to discuss your idea?